Service Manager
We would hereby like to invite all interested parties to apply for the position of a Service Manager at NTT Toyota Thohoyandou.
NTT Toyota Thohoyandou is looking for a Service Manager to run the workshop and service department.
Responsibilities:
– Manage technicians and service advisors
– Control workshop workflow and capacity
– Ensure quality repairs and customer satisfaction
– Manage warranty processes
– Monitor KPIs (labour sales, efficiency, CSI scores, comeback ratio) and achieve financial targets
– Ensure health and safety compliance
– Achieve NTT and manufacturer standards
Requirements
- Technical or service background with a successful track record in a service centre
- Strong understanding of vehicle diagnostics, workshop operations, warranty processes and dealer management systems
- Strong management and leadership skills
- Customer-focused with good problem-solving and communication skills
- Able to work under pressure
- Valid drivers licence
Valid Until: 2026-10-28
Apply here
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